by Ian Richardson | May 20, 2024 | Uncategorized
MSP SLA Guidance By Ian Richardson, Managing Partner, Fox & Crow Group Differentiation in the MSP space is tough to do. Most clients don’t understand technology. Even less enjoy it. One of the most common items to come up is response time. “How fast will you...
by Ian Richardson | May 13, 2024 | Uncategorized
Ian Richardson Featured in ChannelPro Network Ian Richardson, Founder and Managing Partner of Fox and Crow Group was featured in ChannelPro Network this week in their ChannelWise “Ask the Expert” series. ChannelWise is a platform that allows MSPs to book...
by Ian Richardson | May 13, 2024 | Uncategorized
Predictable MSP Referrals By Ian Richardson, Principal Consultant & Managing Partner, Fox & Crow Group LLC Everybody loves a good referral. They’re already convinced they need your help. That opportunity is yours to lose. There is a problem. They’re sporadic...
by Ian Richardson | May 6, 2024 | Blog, MSP
MSP Social Media Marketing By Ian Richardson, Principal Consultant & Managing Partner, Fox & Crow Group LLC I don’t like social media. I don’t have a Facebook, Instagram, TikTok, or any of those networks. I think social media is a big waste of time. Chasing...
by Ian Richardson | Apr 29, 2024 | Uncategorized
MSP Project Rework kills growth By Ian Richardson. Principal Consultant & Managing Partner. Fox & Crow Group I speak with a lot of MSP owners each week. Some want to grow their MSP. Some want to sell it. Some are sick of running it altogether. Feelings aside,...
